Owner FAQs
Answers to your frequently asked questions
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Can you put the rent money directly into my account?
We make it easy for you to receive your funds by offering direct deposit. Your money will be deposited into your account by the 15th of every month. If your rent has not been collected, you will be notified by the 6th of the month. -
I live out of state, but my rental home is in Richmond. Can Cobb & Co still manage my property?
Absolutely. We can accomplish all the necessary steps through phone and email. -
I found another property management company who charges less. Why should I pick you over them?
We strongly believe our services are worth the prices we charge. We stand apart from our competitors because of our pleasant and prompt communication, our heart for service, and our dedication to our clients. -
Does Cobb & Co Property Management manage furnished or short term rentals?
No. We do not manage furnished properties or short term rentals. We specialize in long-term rentals. -
Am I required to have special insurance for a rental property?
You will need to have Landlord/ Dwelling policy naming Cobb & Co Property Management, LLC as the additional insured. -
Who holds the resident security deposit?
Cobb & Co Property Management holds onto your security deposit in our trust/escrow account. -
How much security deposit do you charge the resident?
According to state statutes, landlords are only allowed to collect a maximum of 2 months' rent as a security deposit, including any pet deposit. Please note that administrative fees or monthly pet rents are not included in this limit. We are here to help you navigate these requirements and ensure that you're in compliance with all state laws. -
How do you screen residents?
In depth resident screening is the foundation of a good property management experience. Our in-house screening process includes an in-depth look at each applicant to ensure we place high quality residents in our properties. Learn more about how we screen residents here. -
Do I have to accept pets in my rental property?
You do not have to accept pets but we find that approximately 75% of our prospective residents have them. That means that if you choose not to accept pets, you are reducing your prospective inquiries by 75%. Please note that service animals are allowed with the proper documentation. -
Will Cobb & Co Property Management manage my property if I already have a resident in place?
Yes. We have taken over management in situations where a resident may be delinquent in rent or the owners are having difficulty managing a current resident. When this happens, we perform a full lease audit and work with the resident to ensure that they either conform to the terms of the lease and bring their rent current, or when necessary, vacate the property. -
Can I do my own property repairs or use my own vendors?
During periods of vacancy, feel free to undertake any necessary make-ready tasks on your property. However, when a resident occupies the premises, we must then use vendors that have been screened and approved as vendors. Since we are continuously growing our vendor portfolio, you are welcome to share your preferred vendors to Cobb & Co Property Management.